~ ,~g:;. \Q~ Government of South Australia NATIONAL COMPETITION POUCY REVIEW of the BUlWlNG WORK CONTRAClORSAcr1995 SUPPLEMENTARY REVIEW ISSUES PAPER The views expressed in this Supplementary Report are the views of the Review Panel only and do not represent the views of the South Australian Govemment Any action taken in anticipation of the outcomes of this Supplementary Report or the review process is solely at the risk of persons taking such action. OcrOBER2001 Building Work Contractors Act 1995 Supplementary Review ISSUES PAPER October 2001 National Competition Policy Review Building Work Contractors Act 1995 Supplementary Review - Issues Paper Table of Contents PART 1 : INTRODUCTION 1.1 1.2 1.3 1.4 1.5 Why Was The Act Reviewed? What Is Being Reviewed? The Review Panel Classifications of Restrictions on Competition Process 1 1 4 5 6 6 8 8 8 11 PART 2: THE BillLDING INDEI'vfNITY INSURANCE SCHEME 2.1 2.1.1 2.1.2 2.1.3 2.1.3 2.1.4 2.1.5 Background Operation of the building indemnity insurance scheme Objectives of the Requirement Benefits of the Requirement Costs of the Requirement Assessing the costs and benefits Conclusion 1- building indemnity insurance 11 11 11 12 12 13 14 14 14 15 16 2.2 2.3 2.3.1 The impact of the market exit of hili insurance limited Competition analysis of current scheme Discussion point 1 - Current legislative scheme 2.4 2.4.1 2.4.2 2.4.3 2.4.4 Lack of supply side competition Advantages of South Australian scheme Disadvantages of South Australian scheme Discussion Point 2 - HIH group market exit Discussion Point 3 - Effects of insurance provider duopoly 17 17 17 20 20 2.5 Options for alternative models of building indemnity insurance 2.5.1 Statutory Indemnity Fund 2.5.1.1 Discussion Point 4 - Statutory indemnity fund 2.5.2 Master policy with mandated broker 2.5.2.1 Discussion Point 5 - "Mas ter policy" scheme 22 PART 3: FINANCIAL RESOURCES 3.1 3.1.1 3.1.2 3.1.3 3.1.4 3.1.5 23 23 23 24 24 Financial Resources Objectives of the Requirement Benefits of the Requirement Costs of the Requirement Assessing the costs and benefits Conclusion 2 - The need for financial resources tests 27 27 27 28 28 28 29 29 3.2 3.2.1 Financial resource testing and building indemnity insurance Discussion point 6 - Duplication of financial testing 3.3 Alternatives to current scheme 3.3.1 Removal of requirement from licensing criteria 3.3.1.1 Discussion Point 7 - Removal of financial testing from licensing 3.2.1 Increased level of financial testing by Govemment.. 3.2.1.1 Discussion Point 8 - Alternative financial testing schemes 31 32 34 36 39 APPENDIX 1 : TERMS OF REFERENCE APPENDIX 2 : GUIDELINES FOR SUBMISSIONS APPENDIX 3 : CONCLUSIONS AND DISCUSSION POINTS APPENDIX 4 : CONSULTATION LIST National Competition Policy Review Building Work Contractors Act 1995 Supplementary Review -Tssues Paper Page 1 PART 1 : INTRODUCTION 1.1 WHY WAS THE Acr REVIEWED? conomic and social imperatives, not only in Australia but also globally, have in rec ent times required the imposition of more rigorous market conditions on every sector of the economy. This process has affected the agricultural, mining, manufacturing and utilities sectors of the economy, and is ever increasingly impacting on the occupational and professional fields. E Formal governmental recognition of this process came at the Council of Australian Governments meeting on 11 April 1995 with the adoption by the Commonwealth and all State and Territory Governments of the National Competition Policy package. The package comprised three separate agreements aimed at facilitating the implementation of National Competition Policy objectives.:• The Competition Principles Agreement consisting of six distinct areas of competition reform:o o Legislative review; Process oversight for government business; o Structural reform of public monopolies; o Competitive neutrality; o Access to essential infrastructure; and o Application of competition principles to local government. • The Conduct Code~ Apeement committing all governments to implementation of uniform competition laws as set out in the schedule version of Part IV of the Trade Practices Act 1974. Under this code all persons, including governmental bodies and professional and occupational bodies, are now subject to competition laws. The Agreement to Implement Competition Policy and Related Reforms committing all signatories to a reform timetable. The Commonwealth is also committed to making payments to State and Territory Governments subject to their meeting the necessary reform timetables. • It is the legislative review element of the Competition Principles Agreement which formed the basis for the review of the Building Work Contractors Act 1995 during 1999 and 2000. In this context, it must be borne in mind that legislative reviews, such as that review, do not occur in isolation but rather form a part of a fully comprehensive economy-wide policy agreed to by all Australian governments. Page 2 National Competition Policy Review Building Work Contractors Act 1995 Supplementary Review «Issues Paper The legislative review process extends not only to existing legislation, but also to new legislation. Further, the concept of "legislation" encompasses all Acts, Regulations, Rules, Proclamations, Notices, Amendments and By-Laws. The reform timetable contained in the Agreement to Implement Competition Policy and Related Reforms requires the legislative review process to be completed by the end of June 2002. While competition is a notoriously difficult term to define globally, it may perhaps be most simply considered as a process of rivalrous behaviour by suppliers in a market that has many actual and potential buyers. National Competition Policy aims to make better use of competitive forces as a means to enhance overall material living standards, to improve Australia's social and environmental outcomes, and to extend the productivity enhancing effects of competition to virtually all sectors of the economy. It has been said that National Competition Policy is about:- "ensuring that tire way markets work serves tire whole community, rather than resulting in back-room deals which benefit a few. It is about improving efficienClJ of tire public sector to provide better services at lower prices. And it is about ensuring thai legal protections from competition genuinely promote the welfare of all Australians, rather than the narrow interests of the businesses protected, The policy doesn't prevent · governments guaranteeing desirable social objectives. 1 If Underlying National Competition Policy is the notion that greater competition will create incentives for producers:• • • to use their resources better, resulting in higher productivity; to increase their efforts to constrain costs and therefore lower prices; and to be more responsive to users' demands in terms of improved quality. It is important to acknowledge at the outset that many laws restrict competition. It is also important to acknowledge that often these restrictions are essential to achieve a significant community benefit. However, National Competition Policy requires that all laws restricting competition be identified, so that the community benefits they provide and the necessity for the restriction can be reviewed in an objective fashion. In this sense, National Competition Policy embraces competition as a means, not an end in itself. Any increase in competition in a sector of the economy can therefore only be justified under Competition Policy Principles insofar as it provides an increase in net public benefit. 1 Mr G. Samuel, President, National Competition Council, Australian Financial Review, 22 June 1998, p. 20 National Competition Policy Review Building Work Contractors Act 1995 Supplementary Review -Issues Paper Page 3 That said, any National Competition Policy review must start with the presumption that any identified restriction on competition should be repealed unless it can be demonstrated that a net public benefit arises from its existence. In line with Competition Policy Principles, those who wish to maintain a legislative restriction on competition bear the onus of proving that there is such a net public benefit. This presumption arises from the text of the Competition Principles Agreement, which states at clause 5(1): The Guiding Principle is that legislation (including Acts, enactments, ordinances or regulations) should not restrict competition unless it can be demonstrated that: a) the benefits of the restriction to tire communitqas a whole outweigh tire costs; and b) tire objectives of the legislation can only be achieved by restricting competition. Therefore, the only restrictions on competition permitted under the Competition Principles Agreement are those that are demonstrably in the public interest. However, clause 5(1)(b) further requires that those restrictions, which are so justified, must also be the most appropriate way of meeting the legislation's objectives. To put matters another way, while a public interest defence is a necessary step for retention of a legislative restriction, it is not in itself a sufficient one; if the policy objectives can be achieved by other means, then the legislative restriction may be removed, even if in the public interest, and replaced by the less restrictive alternative. The process of determining whether a restriction is in the public interest is known as the "public benefit test". Clause 5(1)(c) of the Competition Principles Agreement ~es that competition and associated economic impacts be assessed under this test. The Review Panel notes that in this regard clause 1(3) provides guidelines on the content of public benefits tests such that, without purporting to limit what may be considered, the following matters must be taken into account where relevant (a) gaoernmeni legislation and policies relating to ecologically sustainable development; social welfare and equity considerations, including community service obligations; govemment legislation and policies relating to matters such as occupational healiltand safety, industrial relations and access and equif:lj; economic and regional development and investmentgrowth; (b) (c) (d) Page 4 National Competition Policy Review Building Work Contractors Act 1995 Suppfel11elltwy Review - Issues Paper (e) (f) (g) tire interests of consumers generally ora class ofconsumers; tire competitiveness of Australian businesses; and tire efficient allocation of resources. These criteria contain a clear expectation that social, environmental and regional concerns will be considered alongside the more narrow economic criteria in arriving at an assessment of overall benefits and costs. However, it should also be appreciated that, where relevant, matters beyond those specifically set out in the Competition Principles Agreement, including rural issues, have been considered by the Review Panel. However, the Review Panel notes that a restriction does not have to be removed if the conclusion concerning that restriction falls within a range of outcomes that could reasonably be reached based on the information available. Within that range of outcomes, Governments have a policy discretion to determine which particular outcome is in the public interest. 1.2 WHAT Is BEING REVIEWED? A National Competition Policy review of the Building Work Contractors Act 1995 was conducted under the auspices of the Competition Principles Agreement during 1999 and 2000. The review process involved the release of an Issues Paper in 1999, followed by the release of a Draft Report in 2000. On each occasion submissions were sought from interested parties on not only issues discussed in the report, but also on any other matters which those submitting considered had an effect on competition within the market. Based on the submissions received, and further research conducted by the Review Panel, a Final Report was submitted to the Minister for Consumer Affairs in January 2001. That report contained a number of recommendations intended to remove unjustified restrictions on competition contained in the legislation. 2 Two aspects of the legislation which were considered by the Review Panel to have an impact on competition were the building indemnity insurance requirements and financial resources licensing criteria. Both of these matters were the subject of competition analysis in the report submitted to the Minister for Consumer Affairs. At that time there was no evidence of the market failing in terms of the provision of building indemnity insurance and the Review Panel's conclusion presented to the Minister was that the current scheme was justified. Subsequent events, however, in particular the collapse of HIH Insurance Ltd, have changed the complexion of the market, and the Review Panel has now been 2 National Competition Policy Review of the Land Agents Act 1994 - Final Report. A summary of the conclusions and recommendations may be found at pages 63 to 66 of that report. National Competition Policy Review Building Work Contractors Act 1995 Supplementary Review - Issues Paper Page 5 requested by the Minster for Consumer Affairs to re-consider the issue of the indemnity insurance scheme in light of those events by way of a Supplementary Review. The Minister has noted that the issue of financial resources criteria imposed on licensees is closely linked to the issue of the building indemnity insurance scheme and has accordingly also been identified as a matter to be further considered by the Review Panel in the Supplementary Review. The scope of this Supplementary Review is therefore limited to a consideration of the:- • • Building Work Contractors Act 1995; and Building Work Contractors Regulations 1996 to the extent of the building indemnity insurance and financial resources provisions of that legislation. However, references to other legislation are made where appropriate. 1.3 THE REVIEW PANEL The Review Panel as reconvened by the Minister comprises:• Ms Judy Hughes, Deputy Commissioner, Policy and Legal, Office of Consumer Affairs; • Mr Adam Wilson, Senior Policy Officer (Competition Policy), Office of Consumer and Business Affairs; • Mr Brett Williams, Policy Officer (Competition Policy), Office of Consumer and Business Affairs; and Ms Carolyn Wigg, Chief Project Officer, Building Standards and Policy, • Planning SA. The Review Panel notes that it was appointed by the Minster for Consumer Affairs in accordance with the Department of Premier and Cabinet's guidelines for the conduct of legislative reviews under the Council of Australian Governments Competition Principles Agreement. 3 3 "Guidelines Paper for Agencies conducting a Legislation Review under the CoAG Competition Principles Agreement", Department of Premier and Cabinet, February 1998, Part E, page 19 et seq . Page 6 National Competition Policy Review Building Work Contractors Act 1995 SuppleJlJenlGly Review - Issues Paper CLASSIFICATIONS OF RESTRICTIONS ON COMPETITION 1.4 Restrictions on competition identified through this Supplementary Review will not be of uniform effect, with varying degrees of impact on competition inherent in each particular restriction. Therefore, the Review Panel has adopted the process of categorising potential restrictions on competition as trivial, intermediate or serious in order to assist in deciding on the depth of analysis to be given in each case. The categorisations attributed by the Review Panel to the various restrictions are derived following a consideration of various factors including the height of barriers to entry and the impediments to rivalry in all dimensions of the price-productservice packages offered to consumers by market participants given the nature of the market. 1.5 PROCESS In accordance with the Terms of Reference set by the Minister for Consumer Affairs, the Review Panel has conducted a series of meetings and conducted further research in its consideration of the issues. The Terms of Reference for the Supplementary Review are reproduced at Appendix 1. As a result of those meetings, research undertaken and evidence received by the Review Panel, this Supplementary Report Issues Paper has now been prepared for comment. The Issues Paper is designed to assist those wishing to make submissions to the Supplementary Review. The Issues Paper should be read in conjunction with the BuildingWork Contractors Act 1995 and the Building Work Contractors Regulations 1996. Copies of the legislation are available from Information SA, 77 Grenfell Street, Adelaide. The telephone number for Information SA is (08) 8204 1900. Discussion points are raised to promote comment on various issues. Submissions should focus on the costs and benefits of restrictions, and be supported by analysis wherever possible. Comments need not be restricted to those discussion points raised in the Issues Paper, however they should address issues which are directly related to the building indemnity insurance scheme and the financial resources requirements of the legislation. Guidelines to assist in the preparation of submissions to the Supplementary Review are included in Appendix 2. National Competition Policy Review Building Work Contractors Act 1995 Supplementary Review - Issues Paper Page 7 Following receipt of submissions, the Review Panel will submit its Supplementary Report to the Minister for Consumer Affairs, The Review Panel notes that the Ministerial Council on Consumer Affairs has agreed to consider the issue of building indemnity insurance schemes generally through a review of such schemes operating within Australia. 4 The Review Panel understands that the findings of this Supplementary Review may form the basis for the South Australian position in any such Ministerial Council deliberations. 4 Comprised of all State and Commonwealth fair trading Minsters. Page 8 National Competition Policy Review Building Work Contractors Act 1995 Supplementary Review - Issues Paper PART 2: THE BUILDING INDEMNITY INSURANCE SCHEME 2.1 BACKGROUND ollowing the collapse of the HIH group of insurance companies, the current regulatory scheme for building indemnity insurance under the Building Work Contractors Act 1995 (lithe Act") has received considerable attention from both consumer and building industry groups. F 2.1.1 Operation of tile building indemnity insurance scheme Division 3 of Part 5 of the Act contains the details of the scheme for building indemnity insurance. In relation to domestic building work commenced after 1 May 1987, a building work contractor must not perform such work unless a policy of insurance which complies with the Act is in force in relation to that building work, and the building owner has been provided with a certificate evidencing that the policy has been taken out and that it complies with the legislative requirements.s Domestic building work is defined as:- 6 • the whole or part of the work of constructing, erecting, underpinning, altering, repairing, improving, adding to or demolishing a house; or the whole or part of the work of excavating or filling a site for work referred to above • and inc1udes:• the construction, alteration, repair or improvement of a swimming pool or spa within the external walls of a house or within the curtilage of a house, and any other building work carried out within the curtilage of a house or on the boundary of the curtilage of a house. • "House" does not include hotels, motels, youth hostels, residential camps, boarding or lodging houses, university halls of residence, boarding school dormitories, barracks, nurses homes, residential facilities for workers or for training purposes)' A contractor does not need to arrange insurance in circumstances where approval under the Development Act 1993 is not required in relation to the domestic building Section 34 Section 3 and Regulation 5(2) 7 Regulation 5(3) 5 6 National Competition Policy Review Building Work Contractors Act 1995 Supplementary Review - Issues Paper Page 9 work, or where the cost of the domestic building work to the building owner is less than $5,000.8 The Act and Regulations specify that in order to comply with the Act, the policy of insurance must insure each person who is (or may become) entitled to the benefit of a statutory warranty in respect of the building work against the risk of being unable to enforce or recover under the statutory warranty by reason of:• • • the insolvency; death; or disappearance of the building work contractor. Further, the policy must also insure the person with whom the building work contractor is contracting against the risk that the work will not be completed by reason of the:• • • the insolvency; death; or disappearance of the building work contractor,". The statutory warranties are set out in section 32 of the Act: Statutory warranties 32. (1) This section applies to a contract entered into on or after22 January 1987 1 • (2) TIre following warranties on the part of tire buildingworkcontractor are impliedin every domestic buildingworkcontract: (a) a warranty that the buildingworkwill be performed in a proper mannerto accepted trade standards and in accordance with the plans and specifications agreed to by the parties; (b) a warranty thatall materials to be supplied by tire contractor for use in tire building work will be good and proper; (c) a warranty that thebuildingwork will be performed in accordance with all stahl.tory requirements; (d) iftire contract does not stipulate a period within which the building workmust be completed-a warranty that the buildingworkwill be performed with reasonable diligence; 8 Section 33(2), Regulation 5(4), and Section 3. Note that after 15 October 2001, this amount will increase to $12,000. 9 Section 35 Page 10 National Competition Policy Review Building Work Contractors Act 1995 Supplementary Review - Issues Paper (e) if tile buildingwork consists of the construction ofa house-a warranty that the house will be reasonablyfi t for human habitation; (j) if tile buildingowner hasexpresslymade known to tile contractor, or an employee or agent of the contractor, the particular purpose for which the building work is required, or the result that the building ownerdesires the building work to achieve, soas to show that the building owner relies on the contractor's skill and judgment-a warranty that the building workand any materials used in performing the building work will be reasonably fit for that purpose or of such a nature and quality toot t/rey might reasonably beexpected to achieve tha! result. (3) A person who has purchased or othenoise acquired a housesucceeds to the rights of the person IS predecessor in title in respect of statutory warranties. (4) If a person has purchased a house from a building work contractor who performed domestic buildingwork in relation to tire house, tire purchaser has rights under statutory warranties as ifthe house hadbeen purchased from a third parh) for whom the vendorhadperformed the building work under a contractsubject to siaiuton] warranties. (5) Proceedings for breach of a statutory warranty must be commenced within five years aftercompletion ofthe building work to which the proceedings relate. (6) TIre period of limitation prescribed by subsection (5) may not beextended. it is a defence for the defendant to prove that the deficiencies of which the plaintiffcomplains arose from instructions insistedon bythe building ownercontrary to the advice in writing of the defendant. (7) In proceedings for breach ofa statutoru warranty, 1·22 January 1987 was the date of commencement of the corresponding section of the repealed Builders Licensing Act 1986 . There are currently two providers of indemnity insurance in South Australiat-w • • Dexta Corporation Limited; and Home ~ s Waranty limited. Both of these bodies arrange policies of insurance through private underwriters. It appears to be the practice in South Australia that a separate policy of insurance is taken out in respect of each building work project. The Act does not prevent "blanket" insurance policies, although there is only one known instance where such a blanket policy is in place. There may be efficiencies to be gained in contractors obtaining "blanket" indemnity policies, although the costs of such policies may be prohibitive for smaller contractors. 10 The Act does not provide for the Commissioner for Consumer Affairs to approve individual providers of building indemnity insurance, therefore no accurate register of providers is maintained. National Competition Policy Review Building Work Contractors Act 1995 S upp le ment ary Review - Issues Paper Page 11 The Review Panel has assessed this requirement as an intermediate restriction on competition. 2.1.2 Ob;ectives of the Requirement The existence of indemnity insurance is a super-added consumer protection measure along the lines of the statutory warranties. It is clearly designed to provide continued protection when those warranties cannot be enforced by the consumer. Thus, as with the statutory warranty provisions, this requirement is aimed at addressing transaction cost problems within the market. 2.1.3 Benefits of the Requirement Indemnity insurance is a risk management device which benefits consumers, even if they bear the costs of the insurance (the costs of premiums would usually be passed on through fees or contract prices.) The insurance requirement provides an ongoing measure of consumer protection through the underwriting market's assessment of the viability of the contractor. Insurance will not be offered, or will be offered at prohibitive rates, in the case that the contractor is assessed as too great a risk. It is here that the Review Panel hasnoted the potential for duplication in market entry requirements, as a contractor may be assessed both in the licence application process and when seeking building indemnity insurance. 2.1.3 Costs of the Requirement Obtaining indemnity insurance will lead to increased costs of doing business for the contractor. These costs will ultimately be passed on to the consumer through a contractor's pricing structures. In this way, what is initially a Private cost may become a public one. If the cost or availability of indemnity insurance is keeping people out of the industry, then this is a further cost. It means that competition is reduced, which can have the effects outlined in the general discussion earlier in this report of the costs and benefits of regulation. 2.1.4 Assessin~ the costs and benefits The submissions received by the Review Panel in the course of the initial review process were generally supportive of the retention of the building indemnity insurance requirement. CASA submitted that:- Page 12 National Competition Policy Review Building Work Contractors Act 1995 Supplementa ry Review - Issues Paper "The riskof loss to the consumer is great and so insurance taken by the builder to corer any warranties not honoured by them is a justified restriction." The Review Panel considers that the benefits provided to consumers through the requirement outweigh the costs of insurance. Whilst it is recognised that there are costs, it is necessary that consumers be protected from the risks involved in this market. Building work is often a transaction that is of tremendous importance to the consumer, and may involve a large portion of their assets. The risk of warranties not being honoured is too great to leave unprotected. 2.1.5 Conclusion 1 - buildi"'g indemnity iftsurance CONCLUSION 1 The conclusion of the Review Panel is that the benefits to the community as a whole of a legislatively mandated building indemnity insurance scheme of some form outweigh the costs that such a scheme imposes. 2.2 .. THE IMPAcr OF THE MARKET EXIT OF HIH INSURANCE UMlTED - -_. __ A provisional liquidator was appointed to the IDH group of companies by order of the New South Wales Supreme Court on 15 March 2001. By way of a further order of the New South Wales Supreme Court on 27 August 2001, the Hili group of companies was placed into form.aIliquidation. The liquidator of the Hili group has estimated that it may take ten years to complete the liquidation. Estimates of the likely dividends to be paid in the liquidation have varied widely, with some lower than 10 cents in the dollar. Until it went into liquidation, the Hili group offered builders indemnity insurance in NSW, Victoria, South""·Australia, Western Australia and the Australian Capital Territory. The HIH group was one of only two providers of such insurance in South Australia. The immediate effect of the liquidation was to make policyholders unsecured creditors of the insurer. They could prove in the liquidation, but had uncertain prospects of any recovery under their policies. Where the policies of insurance were written for the benefit of third parties, as is the case with policies of building indemnity insurance in South Australia, then those third parties also had uncertain prospects of recovery. The various assistance packages developed by the Commonwealth and States to address the potential losses of consumers directly affected by the HIH collapse is not a matter under consideration by the Review Panel. However, for completeness, the Commonwealth and South Australian schemes are briefly described below. National Competition Policy Review Building Work Contractors Act 1995 Supplementary Review - Issues Paper Page 13 The Conunonwealth Government has announced the establishment of the HIH Claims Support Service Limited, which will allow certain policyholders, affected by the collapse, to effect some recovery in respect of the risks for which they were insured. The operation of HIH Claims Support Service Limited scheme does not extend to the provision of hardship assistance to those who have a claim against their builders indemnity insurance, nor does it extend to assisting builders who are experiencing difficulties in obtaining insurance cover as a result of HIH's collapse. On 7 June 2001, the South Australian Government announced a package of measures to address both consumer and building industry hardships resulting from the market exit of Hili. One aspect of this package was the establishment of a fund to assist consumers suffering hardship in respect of their home building contracts as their building work contractor has died, disappeared or become insolvent and they are no longer able to rely on their building indemnity insurance policy as a result of the collapse of HIH. The maximum possible payment in respect of anyone claim has been capped at the maximum insurable amount of $80,000 per policy. To fund this scheme, the South Australian Government has allocated an amount of $1,000,000 and has temporarily increased licensing fees to raise sufficient funds to meet all accepted claims.I! The South Australian scheme also addresses building industry concerns over the availability of building indemnity insurance by raising the dollar ·thr~shold over which such insurance is required from $5,000 to $12,000.12 2.3 COMPETmoN ANALYSIS OF CURRENT SCHEME As is clear from the foregoing discussion, the market exit of one of only two providers of building indemnity insurance in South Australia has had significant consequences for the market. In competition terms, the immediate impact was to change the market from a duopoly to a monopoly. However, the Review Panel notes that the market has reverted to a situation of duopoly with the entry of a new building indemnity insurance provider to the market, ~ 'Corporation Limited. Notwithstanding this new entry into the market, and thus return to a situation of duopoly, the Review Panel is concerned that such a market may not provide the most efficient outcomes for either the building industry or consumers of building services. 11 Fees will be reduced to their amounts immediately prior to the introduction of the scheme (subject to other increases) once it is apparent that the Fund can meet aU accepted claims. 12 This change will take effect from 15 October 2001. Page 14 National Competition Policy Review Building Work Contractors Act 1995 Supplementary Review